Privacy Policy

Last updated: November 21, 2025

MerchantBrief (“we,” “us,” or “our”) provides software services that connect to third-party platforms to deliver business metrics and automated reports. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

1.1 Information You Provide

Email address
Account information
Information provided through support or communication

1.2 Information from Connected Accounts

When you connect MerchantBrief to a third-party platform, we may receive:

Account identifiers
Business profile information
Financial and usage metrics needed to provide our service

We do not receive or store payment card numbers.

1.3 Automatically Collected Information

IP address
Device and browser details
Usage activity
Log and analytics data

2. How We Use Information

Provide and operate MerchantBrief
Retrieve business data from connected platforms
Generate and send automated reports
Communicate about account or service updates
Improve product functionality
Comply with legal obligations

We do not sell personal information.

3. How We Share Information

We may share information with third-party service providers that help us operate MerchantBrief, including:

Hosting and infrastructure
Authentication and data storage
Email delivery
Payment processing
Analytics and monitoring

These providers process data only as needed to perform services for us. We may also disclose information if required by law.

4. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including:

Encrypted connections (HTTPS/TLS)
Access controls
Secure data storage
System monitoring

5. Your Choices

You may:

Update or change account information
Disconnect connected platforms
Request deletion of your data
Contact us with questions

6. Data Retention

We retain information as long as necessary to operate the service and meet legal or operational requirements. You may request deletion at any time.

7. Children

MerchantBrief is not intended for individuals under 18. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy periodically. Updates take effect upon posting to this page.

9. Contact

Email: [email protected]